Features

autotext.me active customers

Work Flow

Allows auto repair shops to interact with customers by sending and receiving text and email status updates via simple point and click functionality. Controls workflow and maintains vehicle inventory status.

Quick Add

Allows auto repair shops to quickly pull up a customer who's already in the system and start up a new status for their vehicle's repair.

Customer Response

Enables your customer to respond back to you with a text message. The system also keeps track of the conversation between you and your customer.

Search Feature

View customer history including previous conversations, shop comments, and if a scheduled notification or follow-up message was sent.

Custom Messages

Gives you the ability to customize messages that are sent via text/email to your customers.

Scheduling Messages

Allows admin/service writer to setup a scheduled appointment for your customer. A text/email reminder is then sent to your customer the day before their appointment.

Follow-up Messages

Automatically sends a follow-up "thank you" message to your customer the day after their status has been closed.

Send Pictures

Allows you to send images to your customer for detailed explanation of work needing to be addressed.

A Picture is Worth a Thousand Words

autotext.me conversation with picture
autotext.me conversation

Have a Conversation with your Customer

So convenient how you text me to call the shop rather than interrupt me during my work day. I can call you back when I am ready.